The guest can makes a guaranteed reservation through our website providing us the details of your a credit card (number and expiry date) as guaranty in order to ensure your arrive to the hostel. Thus the guest consents to and expressly authorizes the hostel cancellation policy.
Your credit card will only be used to ensure your reservation. It will not be charged until you arrive and you decide to use it for payment.
HOSTEL CANCELLATION POLICY
If you cancel or modify the reservation within 24 hours prior to arrival or no show, the amount of the first night will be charged and the booking will be canceled. Cancellations and / or modifications should be submitted by email.
If you cancel or modify the reservation at least 1 day prior to arrival no charge will be made.
If you leave the room before the scheduled departure date, you must pay all contracted services until the departure set.
The payment of the stay will be made upon when checking in. For payment using bank cards, we accept VISA, MASTERCARD and CLAVE. Bank deposits and wire transfers are also accepted for the payment. We do not accept personal Checks.
Pets are not allowed in the facilities of the Hostel.
The taxi service is independent from the services provided by the Hostel and the Hostel accepts no liability.
Due to the Tobacco Law Nr 13 of the 24th of January 2008, smoking is banned in all public areas. This ban includes smoking in the lobby, breakfast area, rooms, terraces and hallways, shared bathrooms and kitchen area. You will find a smoking designated Terrace.
All our rates includes Turist Tax of 10%.